2020 Keynote Speakers
Tim Miller, Executive Director, UK Gambling Commission
Future-proofing Through Collaboration
Executive Director at the UK Gambling Commission and one of this year’s keynote speakers at New Horizons, Tim Miller joined the commission in August 2016, and was previously Head of Policy and Communications at the Local Government and Social Care Ombudsman. Miller was at the helm of a three-year strategic plan to reduce gambling harms that would drive better, faster and more significant progress with a positive impact.
Misha Glouberman, Faculty Director, Ivey Academy at Western
University’s Ivey Business School
Making Connections for Keeps
The second keynote speaker was Misha Glouberman, a faculty director at the Ivey Academy, which is an executive education program at Western University’s Ivey Business School. Speaker, facilitator and designer of participatory events, he helps groups of people collaborate whether they’re at conferences, work, or anywhere they meet. Help facilitates and encourages vital conversations that help resolve conflict, so people are able to make better decisions together.
Learn more about Misha Glouberman.
2020 Speakers and Presentations
Dr. Khalil S. Philander (Future-proofing the Industry: Organizational Culture
and Responsible Gambling), Dr. Jonathan Parke (Future-proofing the Industry: Towards the Safer
Design and Situation of Games), Judith Glynn (Future-proofing
the Industry: Player Safeguards and Prevention)
Opening Remarks and Keynote Address
The Hon. David Eby, Greg Moore, Tim Miller
Session 3A - The Blockbuster Syndrome: Are You Ready for Industry Disruption?
Stewart Groumoutis, Joss LeChasseur, Tom Maryschak
Session 3B - What exactly are we trying to prevent? A Constructive Conversation on Definition and Measurement of Risk
Ryan Persaud, Dr. Luke Clark, Per Einar Karlsen, Judith Glyn
Session 3C - Connecting the Dots: Reducing Gambling Stigma and
Michael Waai Duong Koo
Session 4A - Understanding Local Access Impacts: What do We Know About Geography, Community Characteristics, and Risk?
Dr. Ray Cho, Dr. Kahlil Philander
Session 4B - The Balancing Act: How Should We Look at Product Risk
Dr. Luke Clark, Dr. Jonathan Parke, Darren Jang
Session 4C - Do Not Pass Go: A Look at Norway's Monopoly on Player Safety
Per Einar Karlsen, Dr. Jamie Wiebe
Session 6 - Plenary: Future-proofing the Gambling Industry—Where Do
We Go From Here?
Tim Miller, Ryan Persaud, Mike Randall, Dr. Jamie Wiebe
Workshop 7A - Awareness is Not Enough! Integrating Responsible Growth into Our Culture
Workshop 7B - Top Down. Bottom Up. Driving Culture Change Through Responsible Gambling Training
Audio coming soon
Workshop 7C - A Nudge in the Right Direction: Applying Behaviour Analytics
Dr. Trudy Smit Quosai
Session 8B - Changing the Game on Customer Service: Responsible Commercialization Innovation from Loto-Quebec
Wladimir Jean-Pierre, Dr. Isabelle Martin
Session 8C - Is Account-based play the missing link?
Kevin Gass, Mike Randall, Per Einar Karlsen