Session information
Be a part of our free pre-conference sessions!
A new normal means a new way of connecting. Instead of the traditional conference format, New Horizons 2021 has evolved to become a series of virtual events with two free pre-conference sessions that will bring us together to continue our conversations from New Horizons 2020.
December 1, 2020
Banking on a Different Perspective: The Financial Industry's Role in Safer Gambling
Our banks know a lot about us. They know when we're at our worst and at our best, and they have the ability to guide us in the right direction. This session will explore how financial services firms can help improve the financial well-being of their customers. This includes ongoing data analysis to better understand the relationship between spending and gambling behaviours, as well as projects focused on designing effective tools to offer customers more control over their financial lives (e.g. spending blocks).
Meet the speakers
Natalie Ledward
Vulnerability Manager at Monzo Bank
Simon McNair
Policy Advisor at UK Behavioural Insight