SENIOR RESPONSIBLE GAMBLING SPECIALIST
Ms. Richardson is a Senior Responsible Gambling Specialist at BCLC, specializing in Special Populations. In this role she develops and implements programming for players who have unique characteristics.
Ms. Richardson has a comprehensive background in health research, evaluation, policy development and health promotion. Her previous work experience includes coordinating and conducting national and international health research projects in the areas of tobacco control and gender; conducting research to inform health policy; evaluating large scale community health initiatives; and instructing health policy courses at post-secondary institutions.
Supporting Gaming Workers: Research Insights and Program Outcomes
Gaming workers exhibit higher rates of problem gambling than the general population. This presentation will describe Special Populations programming developed specifically for gaming workers.
Surveys were conducted with gaming workers to determine their perspectives on responsible and problem gambling, as well as gambling behaviour. This research aimed to uncover some of the factors associated with problem gambling amongst gaming workers and determine whether employee problem gambling is linked to workplace factors or a pre-disposed affinity to gamble by those who seek employment in a gaming facility.
The results of these surveys were used to develop and update programs and policies aimed at preventing and reducing harm from gambling amongst gaming workers. It is hypothesized that increased engagement with responsible gambling by gaming workers also improves employee participation and ease in identifying and assisting players in distress.
This session will reveal the outcomes that emerged from the research as well as the steps being taken to support gaming workers through problem and responsible gambling programming.