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How Gambling Works

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Skill & Knowledge

Learn how skill and knowledge factor into games of chance

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Finding Help

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Finding Help

If you find yourself gambling too much, or if it no longer feels like a game, there’s help if you need it.

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2014 Speakers

Mr. David Aro

Managing Director, Communio Pty

North Sydney, Australia

Mr. David Aro is the managing director of Communio Pty, a company that specializes in health and human services consultancy. Over the last 15 years Mr. Aro has worked with the New Zealand and Australian state and federal governments on a range of projects across multiple sectors. He continues to fine tune his understanding of the different dialects of government. A significant area of focus for Mr. Aro over the last decade has been the integration of evidence into the design, implementation, review and evaluation of projects, programs and policy. Most recently he collaborated with Dr. Sally Gainsbury to conduct research to inform the gambling reform policy initiatives of the Australian Government. Mr. Aro is currently the project lead on the Australian Government sponsored Dynamic Warning and Cost of Play Messages being displayed on Electronic Gaming Machines and the Design of an Optimum Pre-Commitment System: Preparatory work to inform the ACT trial projects.

Dynamic Warning Messages for Electronic Gaming Machines: A Live Trial to Inform Australian Gambling Reforms

Co–presented with Dr. Sally Gainsbury

In January 2012, the Australian Government announced it would introduce legislation requiring dynamic warnings to be available on electronic gaming machines (EGMs) by 2016. This commitment formed part of the Australian Government’s set of reforms to tackle problem gambling. This presentation will provide an overview of the gambling reforms as well as the results of a live trial of dynamic warnings conducted in real gambling venues.

A series of focus groups were conducted to establish the best approaches for message content among different groups of regular gamblers. This was followed by a six month trial of dynamic warnings in gambling venues. The impact of warnings, including the optimal message content, frequency, format and type of delivery was evaluated using qualitative and quantitative player feedback, longitudinal investigations, in-venue player observations, and EGM venue data.

This trial makes a significant contribution to the field and will inform the optimal approach to implement dynamic responsible gambling messages on EGMs. Warning messages are an important component of a problem gambling harm minimization strategy and if designed and delivered correctly they have the potential to reduce gambling related problems by enhancing player knowledge and promoting responsible gambling behaviours.

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